Our CSU frontliners provide quality and personalized service to ITI's valued customers. We continually strive to provide proactive services for our customers. This department offers various services to passengers like reservations, check-in, boarding, arrivals, and the lounge facilities where staffs meet and assist passengers with their needs. The ITI Lounge provides both convenience and privacy to passengers as well as complimentary snacks and drinks. This is a unique lounge area offering an unsurpassed level of comfort and luxury for travelers. Staffed by courteous and professional staff offering high standards of quality service.